Privacy Policy

Introduction

MehrBanoo Catering ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at mehrbanoocatering.com and use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out a consultation request form
• Submit a contact form inquiry
• Place a Love Bites pre-order
• Communicate with us via email or phone

This information may include:

• Personal Information: First name, last name, email address, phone number
• Event Information: Event type, date, guest count, budget range, menu preferences
• Order Information: Product selections, quantities, delivery dates, special requests
• Communication Data: Messages, feedback, and correspondence you send us

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Prepare custom menu proposals and event quotes
• Process and fulfill pre-orders
• Communicate with you about your event or order
• Send follow-up communications related to our services
• Improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools that help us manage our business (such as our CRM, email platform, and website hosting), who are contractually obligated to protect your data
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect the rights, property, or safety of MehrBanoo Catering, our customers, or others

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for the website to function (such as remembering your menu selections in the consultation bucket)
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it

You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what data we collect, the right to delete your data, and the right to opt out of data sales. As stated above, we do not sell your personal information. To make a request under the CCPA, please contact us at the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

MehrBanoo Catering
Bay Area, California
Phone: +1 (925) 888-9098
Email: [email protected]